Last updated: May 6, 2025
This Privacy Policy describes how Look Who’s Outdoors, LLC (“LWO,” “we,” “us,” or “our”) collects, uses, discloses, and protects the personal information you provide when using the Look Who’s Outdoors platform (the “Platform”), including the Event Host Portal, Sellers Portal, and Users Portal. This policy is intended to comply with applicable U.S. federal laws, the laws of the State of Texas, and other relevant regulations.
- Information We Collect
- a. Personal Information You Provide
- Account registration details: name, email address, phone number, mailing address.
- Profile information: user photo, outdoor interests, biography.
- Event details: event descriptions, locations, dates.
- Seller product information: items, descriptions, prices.
- Payment information: payment method tokens (processed by third-party processors; LWO does not store full payment card data).
- Communications: messages sent via Platform, reviews, ratings.
- b. Usage Data
- Log data: IP address, browser type, device identifiers, operating system, pages visited, timestamps.
- Analytics: event views, clicks, search queries, feature usage.
- c. Cookies and Tracking Technologies
- We use cookies, web beacons, and similar technologies to personalize content, remember preferences, and analyze traffic. You can manage cookie settings through your browser.
- How We Use Your Information
- Provide, maintain, and improve the Platform and its features.
- Process event registrations, ticketing, product purchases, and payments.
- Facilitate communication between Event Hosts, Sellers, and Users.
- Send transactional messages, updates, marketing communications (with opt-out options).
- Analyze usage patterns and perform research to enhance user experience.
- Prevent fraud, security incidents, and enforce our Terms.
- Disclosure of Your Information
- Service Providers: We share data with third-party processors for hosting, payment processing, analytics, and customer support.
- Legal Obligations: We disclose information to comply with legal requirements, law enforcement, or to protect rights and safety.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred under confidentiality obligations.
- Data Security
We implement administrative, technical, and physical safeguards to protect personal information. In the event of a data breach, we will notify affected individuals and regulators in accordance with Texas law, including Texas Business & Commerce Code §521.053.
- Data Retention
We retain personal information only as long as necessary to fulfill the purposes described, comply with legal obligations, resolve disputes, and enforce agreements.
- Your Privacy Rights
Under U.S. and Texas law, you may have the right to:
- Access, correct, or delete your personal information.
- Opt-out of the sale or sharing of personal data.
- Receive a copy of your data in a portable format. To exercise these rights, contact us as described below.
- Children’s Privacy
The Platform is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such data, please contact us for deletion.
- California and Other Jurisdictional Notices
If you are a California resident, please refer to our California Privacy Supplement [https://rs21.io/ccpa-notice]. Other jurisdictions may also provide additional rights.
- Updates to This Policy
We may update this Privacy Policy by posting a new version with a revised “Last updated” date. Continued use of the Platform constitutes acceptance of changes.
- Contact Us
For privacy inquiries, exercise of rights, or complaints, contact:
Look Who’s Outdoors, LLC
Email: support@lookwhosoutdoors.com
Phone: (903)-388-3002